Ausby Loves to Play ships Australia wide via Australia Post or Sendle depending on your location. Please note that orders to a PO Box will be sent via Australia Post.
Australia wide shipping is at a flat rate of $12.
Local pickup is available from RESERVOIR, VICTORIA. Please select Local Pickup at checkout. An email containing pickup information & address will be sent when your order is ready.
Free local delivery is available to DAREBIN & within 5km of RESERVOIR, VICTORIA. Delivery will be contactless and you will be notified via email and/or SMS the morning of delivery & once your order has been delivered. Please inform us of any specific delivery instructions at check-out.
Orders over $200 qualify for free shipping.
Your order will be shipped as soon as possible, usually within two business days. You will receive an email to notify you when your order has been shipped.
We are unable to guarantee delivery dates for PRE-ORDERED items, these items will be shipped within two business days of arrival with us.
At this stage, international shipping is not available.
Packing your orders & packaging - Ausby Loves to Play does not use plastic packaging when we ship your orders unless we are reusing packaging from deliveries we have received.
Unfortunately, some items are still pre-packaged using plastic - If you would like us to remove and recycle any plastics from your products prior to posting, please leave a note during checkout.
We also use compostable postage satchels or cardboard boxes where required, along with recyclable/biodegradable tape.